Remote Customer service agent Remote Work From Home

About Influx
Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year, including holidays. Our global team of agents and managers works across time zones to deliver exceptional customer experiences for world-class clients.
Were growing fast and currently hiring agents to support our talent pipeline needs
If you have experience in any one of the listed backgrounds, please feel free to apply: E-commerce & Fashion Experience with online retail platforms or fashion brands, including tools like Shopify and Gorgias. Strong written communication skills and the ability to deliver top-tier customer support are key. Installation Services (Voice Support) Comfortable handling high call volumes, with strong voice support experience. You thrive in a fast-paced, detail-oriented environment. Tech & App Support Skilled in troubleshooting software, mobile apps, or hardware. Able to guide customers through technical challenges with clarity, patience, and empathy. Fintech Experience supporting digital financial platforms that offer secure, fast, and seamless cross-border payment solutions. Confident in assisting customers with transactions and navigating digital financial services. Telecommunications / Mobile Network
Experience in a mobile network or any telecommunications company.
Essential Duties:
Handle high volumes of customer interactions on phone, email, and chat
Provide timely and effective support to resolve customer issues
Deliver a positive customer experience while meeting performance KPIs
Communicate clearly and professionally with customers and internal teams
Identify customer needs and offer appropriate solutions
Take ownership of customer concerns through to resolution
Build and maintain strong customer relationships Technical Requirements (BYOD)
Laptop only (No Chromebook, Linux, or Desktop) | Windows 10+
Intel Core i5 (10th Gen+) | 8GB RAM minimum
5055 Mbps internet speed | Wired, noise-cancelling headset
Quiet, dedicated workspace Influx never charges fees during recruitment. Official emails come from @influx.com only.
Language requirements: English and Spanish
Application must be submitted in English Ready? Click the link above and apply today!