About the role
We are hiring a NOC Engineer to join the operations team of a Tier 1 global Internet backbone provider. Our client runs one of the largest and most reliable backbones in the world: 30+ years in the market, network presence in 100+ countries and 2,900+ customers, including telecom operators, hyperscalers, cloud providers and digital platforms.
You will monitor and troubleshoot a global IP and optical network, own incidents end to end and keep traffic flowing for some of the biggest networks on the Internet.
What you will do
Monitor the network across IP and transmission platforms (including xWDM), sites and owned and leased fiber
Act on service-impacting and potentially service-impacting alarms
Troubleshoot faults and outages and resolve them at first line whenever possible
Own incidents from detection to restoration
Work with hardware vendors, field support and third-party network providers during troubleshooting
Track SLA commitments and coordinate resolution across teams
Act as SPOC during planned maintenance and outages
Write root cause analyses, outage reports and clear incident documentation
Configure and improve NOC monitoring tools and processes
What you bring
3 to 5+ years in a NOC or similar network operations environment
Strong troubleshooting skills on IP and/or transmission platforms
Solid knowledge of TCP/IP, MPLS, BGP, QoS and xWDM
CCNP Enterprise level knowledge (for IP-focused profiles) or equivalent hands-on experience
Hands-on experience with monitoring tools, incident handling and fault management
Comfortable working in Linux and Windows environments
Advanced English, written and spoken, for daily work with international teams
Ownership and good judgment under time pressure
Nice to have
Telecom or carrier background (ISP, backbone, transport)
Scripting in Python or Bash
Experience configuring or improving NOC monitoring tools
Experience in international environments
What we offer
Long-term role on a global, large-scale network
Hybrid work in Buenos Aires with flexible hours
Comprehensive medical insurance and mental health support
Training budget plus English and Spanish classes
Benefits program covering fitness, hobbies, pet care and more
Clear growth path inside a global engineering organization
